How can I update my payment method (credit / debit card on file)?

  1. Log in to your Sellegr8 account.
  2. Navigate to the Subscription page.
  3. Click on the "Manage Billing" button. This will redirect you to Stripe, our trusted payment processor.
  4. Once you are redirected to Stripe, locate the "PAYMENT METHOD" section.
  5. Under the "PAYMENT METHOD" section, click on the "+ Add payment method" link.
  6. You will be prompted to enter your new payment method.


How can I update my billing information?

  1. Log in to your Sellegr8 account .
  2. Navigate to the Subscription page.
  3. Click on the "Manage Billing" button. This will redirect you to Stripe, our trusted payment processor.
  4. Once you are redirected to Stripe, locate the "BILLING INFORMATION " section.
  5. Under the "BILLING INFORMATION" section, click on the "Update Information" link.
  6. You will be prompted to enter your new billing information.


How can I view my billing history?

  1. Log in to your Sellegr8 account .
  2. Navigate to the Subscription page.
  3. Click on the "Manage Billing" button. This will redirect you to Stripe, our trusted payment processor.
  4. Once you are redirected to Stripe, locate the "INVOICE HISTORY" section.


How do I update my subscription plan?

  1. Log in to your Sellegr8 account.
  2. Navigate to the Subscription page.
  3. Click on the "Change Plan" button. This will redirect you to our plans page, where you can change your plan.


Does Sellegr8 store my Debit or Credit Card details?

No, Sellegr8 does not store your debit or credit card details. We prioritize the security of your payment information, and all payment transactions are handled securely through our trusted payment processor, Stripe. Stripe is responsible for securely managing and storing your payment details according to industry-leading security standards. You can feel confident that your sensitive card information is handled by Stripe, ensuring a safe and protected payment experience.


How do I increase some features limits?

To increase feature limits, there are different options available depending on your current subscription tier. Here's what you need to know:


Upgrading Subscription Tier:

If you are not already in the highest subscription tier, you can upgrade your subscription to a higher tier. Upgrading to a higher tier typically provides you with increased feature limits across various aspects of our service. To explore and upgrade to a higher subscription tier, navigate to the Subscription page and click on the "Change Plan" button, then look for the available upgrade options. Select the desired higher tier and follow the prompts to complete the upgrade process.


Add-On Purchases (For Scale Tier):

If you are already subscribed to the Scale tier, and you require further increases in feature limits, you have the option to purchase add-ons. Add-ons are designed to provide additional resources and capabilities beyond the standard limits of the Scale tier. To request a quote for add-on purchases and to discuss specific requirements, please contact us at info@sellegr8.com. Our dedicated team will be happy to assist you and provide you with the relevant information and pricing details.